Privacy Policy

Privacy Policy for Spotswood Veterinary Services LLC

Effective Date: October 22, 2026

Spotswood Veterinary Services LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines what information we collect, how we use it, and how you can manage or request deletion of your data.

1. Information We Collect

We collect information directly from you through our client intake and appointment scheduling processes, as well as through interactions on our official Facebook page (@spotswoodvet). This includes:

  • Contact Information: Name, physical address, phone number, and email address.
  • Pet Records: Medical history, vaccination records, and care details for your pets.
  • Billing History: Transaction and payment history records (we do not collect or store full credit card numbers or payment method details).
  • Public Reviews & Feedback: Public comments, reviews, or testimonials posted on our official social media pages or public platforms.

Note: We do not collect or track IP addresses, browser cookies, or usage analytics on our website.

2. How We Use Your Information

We process user data strictly for necessary business operations and client communications, including:

  • Scheduling, managing, and confirming veterinary appointments.
  • Maintaining complete patient medical records for your pets.
  • Contacting you regarding care updates, reminder notifications, or administrative inquiries.
  • Featuring positive public reviews and testimonials on our website.

3. Data Sharing and Third Parties

We do not sell, rent, lease, or share your personal data with any third parties. Your information is kept strictly confidential and used solely by Spotswood Veterinary Services LLC.

4. User Data Rights and Deletion Requests

You have the right to request access to, correction of, or complete deletion of your personal data held by us.

To submit a data deletion request:

  • Send an email to admin@spotswoodvet.com with the subject line “Data Deletion Request.”
  • Include your full name, contact information, and details of the data you would like removed.

Upon receiving your request, we will delete your stored personal information within a reasonable timeframe, except where retention is legally required for medical recordkeeping compliance.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

  • Email: admin@spotswoodvet.com
  • Phone: 540-300-8388